Shipping Policy

Last updated: April 2026‍

Processing Times

Orders are processed within 1–3 business days.
During busy periods, processing may take slightly longer.

Shipping Rates & Delivery Times

Shipping rates are calculated at checkout.

Estimated delivery times:

Delivery times may vary due to postal delays, customs, or peak seasons.

Order Tracking

A tracking number will be emailed once your order has shipped.

Incorrect Address

Please ensure your shipping details are correct. Jac & Pearl is not responsible for orders delivered to incorrect addresses provided by the customer.

Lost or Delayed Parcels

If your parcel is delayed or appears lost, contact us, and we will assist in lodging an investigation with the carrier.